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Troubleshooting ​

SymptomCheck
Build cannot find EPICS BaseSet EPICS_BASE to a built Base tree containing include/cadef.h and host libraries.
Build cannot find QtInstall Qt Widgets and PrintSupport development files and the matching moc/rcc tools, or choose an installed major with QT_VERSION=5 or 6.
PV remains disconnectedVerify the PV with site Channel Access tools, the EPICS_CA_* address settings, and the network path.
Startup .stp file is not foundUse an absolute path or check STRIP_FILE_SEARCH_PATH. A name containing a directory component is not searched along that path.
Historical Range failsCheck the Archiver endpoint and QTSTRIPTOOL_ARCHIVER_URL. Local CPU_Usage has no archive data.
Help opens site guidanceSTRIP_HELP_PATH can point to a local file or URL for site-specific help.
Print or snapshot differs from MotifCheck the active Qt style, platform fonts, DPI scale, and print backend.

If the graph shows Stale, a quiet Channel Access PV may simply have no new monitor event. An actual disconnect is different: the trace ends and a gap appears. See configure curves and historical data.